Privacy Policy

Effective Date: January 17, 2025

At GlamSxGloss, we are committed to protecting your privacy and ensuring the safety of your personal information. This Privacy Policy explains the types of information we collect from you, how we use it, and how we safeguard it. By visiting our website or engaging with our services, you agree to the practices outlined in this Privacy Policy.

Contact Information
Hotline: (707) 226-6952
Email: Contact@glamsxgloss.com
Address: 5672 Silverado Trl, Napa, California (CA), 94558

1. Information We Collect

We collect two types of information when you interact with our website:

a. Personal Information
This includes details such as your name, email address, phone number, shipping address, billing information, and payment method, which we collect when you create an account, make a purchase, or contact customer service.

b. Non-Personal Information
We may collect non-personally identifiable information through cookies, web analytics, and other tracking technologies to enhance your browsing experience. This includes your IP address, browser type, operating system, and pages viewed on our site.

2. How We Use Your Information

We collect your information to provide a seamless shopping experience, improve our services, and communicate with you effectively. Specifically, we use your information for the following purposes:

  • Order Processing: To process and deliver your orders accurately and promptly.
  • Customer Service: To respond to inquiries, provide support, and resolve issues related to your orders or experience.
  • Promotions & Updates: With your consent, we may send you promotional emails, newsletters, and updates about new products, sales, or events.
  • Personalization: To tailor the website content and product recommendations to suit your preferences and browsing history.
  • Security: To maintain the security and integrity of our website, prevent fraud, and protect against unauthorized transactions.

3. Data Security

We take the protection of your personal information seriously and implement appropriate security measures to prevent unauthorized access, disclosure, or misuse of your data. We use industry-standard encryption technologies (such as SSL) to ensure the secure transmission of sensitive data, including payment details. However, no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We value your privacy and do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist in the operation of our business, such as:

  • Payment Processors: To process payments securely.
  • Shipping Partners: To fulfill your orders and deliver products.
  • Email Marketing Services: To send promotional materials, if you have opted in to receive them.
  • Legal Compliance: We may disclose your information if required by law or in response to valid requests by government authorities (e.g., a court order or subpoena).

5. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences, improve site functionality, and track user activity. You may choose to disable cookies through your browser settings, but please note that doing so may affect your ability to use certain features of our website.

6. Your Rights and Choices

You have the right to access, correct, update, or delete your personal information. If you wish to exercise these rights, please contact us via email or phone. You can also unsubscribe from our promotional emails at any time by clicking the “unsubscribe” link in the email or contacting us directly.

7. Retention of Your Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your personal data is no longer needed, we will securely delete or anonymize it.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete such data as quickly as possible.

9. Third-Party Links

Our website may contain links to third-party websites, such as partners, affiliates, or other external resources. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or industry standards. Any updates will be posted on this page with an updated effective date. Please check this page periodically for any changes. Your continued use of our website following the posting of any changes constitutes your acceptance of those changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please feel free to contact us: